LODI291 Privacy Policy

This Privacy Policy describes how LODI291 gathers, uses, keeps, and safeguards the personal information of anyone who uses the LODI291 platform. That includes the website at lodi291.site and the LODI291 mobile app. The policy covers both registered account holders and visitors who simply browse the platform without signing up.

LODI291 takes its responsibility for your personal data seriously. We only collect information that is necessary, use it strictly for the reasons explained in this policy, and never sell it to outside parties for marketing purposes. If you have questions about how LODI291 handles your data, you can contact the LODI291 support team at any time. [email protected].

When you create an account on LODI291 or keep using the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with the way LODI291 processes personal data, please stop using the platform.

LODI291 gathers personal information in two main ways: details you give us directly, and details that are collected automatically as you use the platform.

Information you provide directly

• Your full name and date of birth, used for account registration and age verification (players must be 21 or older).
• Mobile phone number linked to your chosen payment or e-wallet account.
• Your email address, which we use for account notifications and support-related messages.
• Identity documents you submit for verification purposes, such as a national ID, passport, or any similar government-issued document.
• Any other information you share when you contact LODI291 support.

Information collected automatically

• Your device type, operating system, and browser version.
• Your IP address and approximate geographic location.
• Pages you visit, how long you stay on each page, and the way you move through the site.
• Your gaming activity, such as wagers placed, games played, and how long each session lasts.
• Your transaction records, covering both deposits and withdrawals.

LODI291 gathers personal information through the following methods:

• Account Registration: When you sign up for a LODI291 account, you enter your full name, mobile number, email address, and date of birth directly in the registration form.
• Deposits and Withdrawals: When you make a payment using a supported mobile wallet, transaction details are shared between your wallet provider and LODI291 so we can verify and complete the payment.
• Identity Verification: If LODI291 asks for identity documents, such as before a large withdrawal is processed, you submit them directly through the platform.
• Platform Usage: While you browse and play on LODI291, information about your device, session, and activity is automatically collected using standard website and app analytics.
• Support Interactions: When you reach out to the LODI291 support team via email or live chat, the conversation is stored so we can address your concern and improve our service.
• Cookies and Tracking: LODI291 uses cookies and similar tools to remember your preferences and analyze how the platform is used. Check Section 9 for complete details.

LODI291 uses the personal data it collects for the following purposes:

• Account Management: To set up, maintain, and protect your LODI291 account, which includes confirming your identity and handling login requests.
• Payment Processing: To process deposits and withdrawals through supported payment providers and keep accurate transaction records.
• Game Operation: To provide game results, keep your balance updated, and store your gaming history for account management and dispute resolution.
• Security and Fraud Prevention: To detect and prevent unauthorized access, fraud, money laundering, and other prohibited behavior described in the LODI291 Terms and Conditions.
• Legal Compliance: To comply with applicable legal obligations, including identity verification and record-keeping requirements.
• Customer Support: We use your information to answer your questions, resolve any disputes, and keep improving the quality of support you receive from LODI291.
• Platform Improvement: We also study how players use LODI291 so we can spot areas of the platform that need improvement and make your overall experience better.
• Responsible Gaming: We monitor gaming patterns to identify players who may need extra support, which is part of our commitment to responsible gaming for adults aged 21 and above.

Your personal data is processed by LODI291 based on the following legal grounds:

• Contractual Necessity: To run your account and fulfill the service agreement between you and LODI291, we need to process details like your name, mobile number, and payment information.
• Legal Obligation: We also verify your identity and keep transaction records because applicable laws and regulations require us to do so.
• Legitimate Interests: Security monitoring, fraud prevention, and platform analytics are carried out for the legitimate interests of LODI291 and its players, provided these interests do not override your privacy rights.
• Consent: When LODI291 relies on your consent to process data, such as for optional communications, you can withdraw that consent at any time by contacting our support team. [email protected].

LODI291 does not sell your personal data to any third party. We only share your information in the limited situations described below.

• Payment Providers: When you deposit or withdraw, transaction details are shared only with the payment providers that carry out those transactions. These providers have their own privacy policies and are not allowed to use your data for any other purpose.
• KYC Verification Services If KYC verification is needed, your identity documents may be reviewed by a third-party verification provider. These providers are required to keep your information strictly confidential.
• Disclosure to Authorities LODI291 may share personal data with law enforcement or regulators when the law requires it, or when we believe it is needed to stop fraud, money laundering, or other illegal acts.
• Third-Party Service Providers LODI291 partners with a limited set of trusted tech providers, such as hosting and analytics services, that handle data for us under strict data processing agreements.

LODI291 takes your data security seriously. These safeguards are in place to protect your information:

• Encryption Standards All personal data kept on LODI291 systems is encrypted while stored. Data moving between your device and LODI291 servers is secured with TLS encryption.
• Access Control Only LODI291 staff who need your data to do their jobs can access it. Every access is logged and reviewed.
• Payment Security Payment credentials, including your payment account details, are never stored in plain text on LODI291 systems. Payments are processed through secure, tokenised connections.
• Breach Response If a data breach affects your personal information, LODI291 will notify you right away and act quickly to contain and fix the issue.

LODI291 keeps your personal information while your account remains active. After you close your account, we may still hold certain data for a limited time if the law or a valid business reason requires it. The usual retention periods are listed below:

• Account Information: We keep this while your account is open and for up to five years after it closes, following standard record-keeping rules.
• Financial Transaction Records: Your deposit and withdrawal history is kept for at least five years to meet financial record-keeping requirements.
• Identity Verification Documents: These are stored for as long as KYC rules require, usually five years from the date your identity was verified.
• Support Conversations: We keep these for up to two years after your concern has been fully resolved.
• Usage Analytics: General analytics data that has been combined and stripped of personal details may be kept indefinitely because it cannot identify any individual user.

When information is no longer needed, LODI291 securely deletes it or removes personal identifiers. You may request early deletion of your information by contacting LODI291 customer support. [email protected]unless there are legal retention obligations that prevent early deletion.

LODI291 uses cookies and similar tools on both the website and the mobile app. A cookie is a small text file saved on your device that helps the platform work properly and gives us insight into how players interact with the service.

The main cookie categories used by LODI291 are listed below:

• Required Cookies: These are necessary for the platform to operate. They cover session cookies that keep you logged in and security cookies that guard against cross-site request forgery. You cannot turn these off.
• Analytics Cookies These cookies collect anonymised information on how you use the LODI291 platform, such as which pages you visit and how long you stay. This helps our team understand which features are most useful and where we can make improvements.
• Preference Cookies They remember your preferences on the website, including your language choice, so you do not need to set them again every time you visit.

You can control how cookies are used through your browser settings. Keep in mind that turning off essential cookies may change how the LODI291 platform works for you.

As a LODI291 player, you have certain rights over your personal data. To use any of these rights, please contact our support team. [email protected] Include your request and account details so we can verify your identity and assist you properly.

LODI291 does not knowingly collect personal data from anyone under the age of 21. This platform is strictly for adults aged 21 and over. If we find out that personal data has been collected from a minor, we will delete that data immediately and close the account linked to it.

If you are a parent or guardian and think that a minor has registered an account on LODI291, please get in touch with our support team. [email protected] as soon as possible and provide the relevant account details so we can investigate and take the necessary action.

From time to time, LODI291 may revise this Privacy Policy to keep it aligned with new ways we process personal data, platform updates, or changes in applicable law. Whenever there is an update, the revised version will be posted on this page and will carry a new Last Updated date so you can easily see when it took effect.

If there are important changes that affect the way your personal information is used, LODI291 will send a notice to registered account holders by email or through an in-platform alert before the changes become effective. Continuing to use LODI291 after the updated policy is posted means you accept the revised terms.

Should you have questions about this Privacy Policy, wish to use your data privacy rights, or have any concern about the way LODI291 processes your personal information, please reach out through the details below:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most privacy-related requests are processed within 5 business days.

For general platform questions, visit the help page. FAQ For information about responsible gaming tools and self-exclusion, visit the responsible gaming section. Responsible Gaming That page gives you more details about each tool and how to enable it.